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Welcome to our Multimedia Pages - Please view our free sample Videos and Slide Shows

VIDEOS:

The video segments shown below were extracted from recent training sessions conducted by Judy McKee and Sally Cordova.
The videos are short, but representative of what you can expect if you decide to let McKee Consulting, LLC TrainYourCallCenter!
Click on a picture to see the video.

Judy McKee founder of TYCC

Judy McKee

 

 

 

 

Buying Signals Buying Signals
End on a Question End on a Question
End on a Question Excite them about something New
End on a Question Feel Felt Found
End on a Question Good Sales takes One Year
End on a Question How would that work for You
End on a Question Make You Right All the Time
End on a Question Not going to let it get Me
End on a Question Not Sell Yourself First
End on a Question Seed the Customer
End on a Question Technique Simple but not Easy
End on a Question Think Big
Sally Cordova

Sally Cordova

 

 

 

 

Build Relationship with Somebody Build Relationship with Somebody
Call Monitoring Question Call Monitoring Question
End on a Question Free Internet
End on a Question Get it Back into Their Court
End on a Question Good News - Bad News
End on a Question How would that work for You
End on a Question I had to Learn How to Do This
End on a Question Make Them Feel Safe
End on a Question Old Sally
End on a Question Smart Enough to Get The Job Done
End on a Question What About Dead Air
End on a Question You Guys are That Good

SLIDESHOWS:

The Positive Coach Approach



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Train Your Call Center YouTube Channel

? FAQ ?

? How are the fees for your training programs structured?
? Do you have Follow Up Programs?
? What type of training aids, workbooks and training manuals do you have?
? Can You Monitor Calls Remotely?
? Do you come to our office to consult before you customize a training course?
? Do you review our Scripts and Guides and if so what do you charge for this?
? Do you work with small businesses ?
? Do you do role-playing in your training programs ?





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